News

Managing Operations During These Difficult Times

KOA VP of Franchise Services, Darin Uselman gives some quick tips on how to manage operations during these difficult times and the future outlook of camping. Watch the video here. This certainly isn’t “camping as usual,” but eventually, we’ll get…

Easy-To-Build Safety Shield For Your Front Desk

Chris Cutler and Gwyn Wathen from Recreation Adventures Company (owners and operators of several wonderful KOAs throughout the KOA system) figured out how to make a quick and easy “sneeze guard” that you can make yourself, to protect your workers….

Important Message From KOA’S CEO Toby O’Rourke

The past month has been challenging for everyone in the campground business both operationally and financially. I have been impressed by the adaptability of campground owners working to bring their businesses through this situation. Likewise, it has been uplifting to…

Remote Check-In Best Practices

With social-distancing now in place, many campgrounds are finding creative ways to check-in their guests remotely. At KOA, we reached out to several of our campgrounds to see what they were implementing, and we wanted to share these ideas with…

That First Year

3 New KOA Owners Hit the Ground Running With VERY Fast Starts EDITOR’S NOTE: Three KOAs in three different states, offering different amenities, serving different audiences. What do they have in common? All three owners, who bought their existing KOA…

Raising the Bar on NPS

Listening to Guests Leads To Improvements at Bucksport/Fort Knox ME KOA Holiday Marlene and David Greenlaw work hard to make sure their campground, the Bucksport/Fort Knox, Maine KOA Holiday, is the best it can be. As the only two employees,…