What to Expect in the Upcoming Months as a Campground Owner

KOA President & CEO Toby O’Rourke discusses the effects of the COVID-19 outbreak on the camping industry, and talks about what campground owners can expect in coming months. Click Here to watch the video. Kampgrounds of America’s leaders are working closely with others in the camping industry to keep campgrounds open as essential businesses. Campgrounds … Read more

Easy-To-Build Safety Shield For Your Front Desk

Chris Cutler and Gwyn Wathen from Recreation Adventures Company (owners and operators of several wonderful KOAs throughout the KOA system) figured out how to make a quick and easy “sneeze guard” that you can make yourself, to protect your workers. All you need is a piece of plexiglass and a few pieces of PVC pipe. … Read more

Important Message From KOA’S CEO Toby O’Rourke

The past month has been challenging for everyone in the campground business both operationally and financially. I have been impressed by the adaptability of campground owners working to bring their businesses through this situation. Likewise, it has been uplifting to see the entire campground and RV industry working together to ensure the short- and long-term … Read more

Remote Check-In Best Practices

With social-distancing now in place, many campgrounds are finding creative ways to check-in their guests remotely. At KOA, we reached out to several of our campgrounds to see what they were implementing, and we wanted to share these ideas with you. Option A – By Phone Place a professional looking sign on the front door, … Read more

That First Year

3 New KOA Owners Hit the Ground Running With VERY Fast Starts EDITOR’S NOTE: Three KOAs in three different states, offering different amenities, serving different audiences. What do they have in common? All three owners, who bought their existing KOA campgrounds in 2018, have hit the ground running, making improvements at their sites, focusing on … Read more

Raising the Bar on NPS

Listening to Guests Leads To Improvements at Bucksport/Fort Knox ME KOA Holiday Marlene and David Greenlaw work hard to make sure their campground, the Bucksport/Fort Knox, Maine KOA Holiday, is the best it can be. As the only two employees, (family helps out occasionally), that’s not always an easy job. “We try not to have … Read more