As a campground owner, you understand the importance of continually improving operations to ensure your campers have the best experience. KOA also understands this importance, which is why KOA developers have worked hard to create K2 Kampsight. K2 is a revolutionary software system that enables owners to enhance the reservation process.
About K2
K2 KampSight or K2 is KOA’s revolutionary reservations software. K2’s camping booking software combines over six decades of operational experience with rich, system-wide data to enable owners to optimize their business in various markets.
The K2 software is an easy-to-use web-based platform and serves as the foundation for successfully operating a KOA Campground. Owners can have all levels of staff utilize the program to optimize the reservation process. The K2 system also includes video training modules to assist in the training process and troubleshoot any possible issues.
Due to K2’s flexibility, this RV campground reservation software can quickly meet the needs of campgrounds ranging from long-term to seasonal. Using K2 can help simplify your campground’s operations, giving you more time to work on your business and attract more campers.
Custom-Built Software for Campground Reservations
K2 is a house-built campground reservation software and offers many unique and helpful features for campground owners to explore. Some of K2’s top features include:
Real-Time Reservations Online
KOA Campgrounds book over 2 million reservations each year. The K2 Kampsight interface works with the KOA website to ensure all rates and inventory are accurate. As guests make deposits, the camping reservation software will send the funds directly to a linked bank account.
Robust Reporting
K2 offers an array of operational, accounting and analysis reports to help owners effectively reach their business goals. The accounts feature of K2 will benchmark your rates and occupancy against KOA Campgrounds across the United States and Canada to provide the insight you need to improve your operations.
Additional Features of K2
K2’s campsite registration software offers many additional features to improve overall business performance, such as:
KampStore Retail
The KampStore Retail feature eliminates the need for multiple cash registers for a single point-of-sale system. With KampStore Retail, managers can organize transactions through color coding and grouping to increase the efficiency of the purchasing process.
KOA Rewards
With the KOA Rewards feature, you can be confident all reward members will have a consistent experience. The KOA Rewards feature gives all campground owners the option to identify rewards members, access account details, offer discounts and sell and renew memberships within a reservation.
Select My Site
The Select My Site feature gives campers greater flexibility by enabling them to select which site they wish to stay at during their time at your campground. Using Select My Site also increases revenue for the campground while reducing the amount of redundant information generated from campers requesting a specific location as they complete the pre-stay process or check-in.
Express Check-In
With the Express Check-In Service, campground owners can streamline the check-in process by improving early communication with upcoming campers and allowing them to complete a pre-check-in process to speed up front desk registration.
Actionable Guest Feedback
The Actionable Guest Feedback service permits campgrounds to automatically send emails to solicit guest feedback. Using KOA’s RV park reservation software also provides insight into areas of improvement, such as service and facilities.
Revenue and Site Inventory Management
K2’s Revenue and Site Inventory management features give campground owners complete control over determining site pricing and fees. The Revenue and Site Inventory Management feature also allows for greater visibility of which campsites are currently available for campers.
Available Integrations
In addition to numerous features to help improve the overall reservation process, the K2 campground reservation system software has several essential integrations to enhance campground operations. Some of the K2 KampSight integrations include:
Zingle SMS and Chat
Campgrounds can now communicate directly with campers before check-in, during their stay and after checking out. By using KOA’s RV park booking software to improve and increase communication, your campground can increase customer engagement while building brand loyalty.
QuickBooks Accounting
Download all transactions and revenue directly to QuickBooks to seamlessly manage all finances. KOA’s support team is available for expert advice and troubleshooting if you need any assistance regarding QuickBooks.
Credit Card Processing
The K2 software features an EMV credit card solution with low transaction rates. K2’s credit card processing solution also features state-of-the-art fraud protection and constantly undergoes system improvements.
Support and Service
All campground owners also have access to additional support and service to aid in establishing the K2 system or troubleshooting any issues. Some of our support and service options are:
Continual Improvements
To ensure K2 continues to operate at its best, KOA developers create and implement regular system updates, improvements and new features. You can be confident the already world-class K2 system will continue to improve with a steady schedule of software updates.
KOA Guest Database
All campground owners have exclusive access to the KOA guest database to maintain secure, up-to-date information about campers, improve communication and engagement with previous guests and enhance their Net Promoter Score.
Tech Support
The KOA Technology Support team is available seven days a week to assist you and your staff with software issues. All system data undergoes automatic backups, so you always have access to the information you need.
Security and Privacy Commitment
Security and privacy are essential to any business. With K2, you can feel confident your information will remain safe. K2 maintains industry standard encryptions, adheres to PCI, GDPR, CCPA and PIPEDA privacy and security guidelines and complies with all federal standards and laws.
Frequently Asked Questions About K2
The following are common questions and their answers regarding K2. If you do not see an answer to your question, contact KOA by calling 800-548-7239.
What Are the Benefits of Using K2?
K2 is a flexible campground management system aiming to simplify front desk operations and back office needs. With numerous in-application training modules, K2 is easy to learn and teach.
How Does K2 Ease the Reservation Process?
K2 makes reserving online, real-time applications easy as its interface links directly with the main KOA website. Since K2 is a real-time system, keeping your inventory and rates updated is simple. Any deposits made with K2 will also go straight to your bank account.
Is K2 a Reliable System?
The K2 campground booking software has completed millions of successful transactions since its creation. The system has undergone numerous stress tests and is a reliable and effective way to improve the booking process.
Learn More About Getting Access to K2 Today!
K2 is a powerful camping reservation software that will revolutionize your campground’s daily operations. As a KOA owner, you gain exclusive access to K2 and training resources. If you want to learn more about K2 and how it can benefit your campground, please fill out an online information request form!