Support

Franchise Support

The KOA home office in Billings, Montana is staffed with nearly 80 friendly people who are here to help you take advantage of all of the exclusive benefits KOA offers.

New Owner Support

Each new KOA owner is assigned a dedicated staff member who helps you through the process of becoming a KOA campground.

Business Development Consultants

KampSight, KOA’s proprietary reservation system, training at your campground. Local marketing development, finance and accounting, revenue management, service training, store design and merchandising assistance.

KampSight Support

Your KampSight questions are answered promptly by our support team.

Kamper Services

Camper inquiries are handled by our Kamper Services team.

Facilities and Design

No-charge design assistance in addressing electrical upgrades, new build campground design, site additions, park rehabilitation or reconfiguration.

Quality Review Support

Our field teams visit each KOA annually to assess their park in terms of stated quality goals.

KOA Communications

eKamp, KOA’s internal website and forum just for KOA franchisees, where all the latest news is posted and discussed.

KOA Work Kampers

This exclusive KOA workforce of more than 1,800 teams has the best educational program available that trains the skills KOA owners are looking for in their staff.

Important note: KOA does not purchase land, finance campground construction, or build the campground for you.

KOA Owners Since 2009
“We converted to KOA in June 2009 and we couldn’t be happier. We’re really happy with the support we receive from KOA, and everybody’s great! The knowledge and depth of what KOA knows about the camping industry is second to none.”

– Rachel and Robert Kaiser, owners of the Medina/Wildwood Lake NY KOA