KOA Support Services
Since 1962, KOA has managed and serviced the world’s largest campground franchise operation. Our operational expertise has also been enriched through our company owned division, which successfully operates a number of large campgrounds in the Unites States and Canada.
Using this wealth of knowledge and experience, we have created successful support programs and services for our franchise partners. Our system is designed to provide KOA franchisees with greater efficiencies, higher incomes, and more time to focus on managing and growing their business.
KampSight:
KOA’s Proprietary Campground Management System
KOA’s KampSight software is flexible and dynamic enough to meet the needs of campgrounds of every size and type. It not only simplifies campground operations, but also helps ensure KOA’s competitive advantage in the marketplace. What’s more, we ensure that you have the help you need by providing technical phone support from expert KampSight support seven days a week.
KampSight’s rate management capabilities and KOA support also provide a streamlined process that ensures you receive the price you deserve for your services. Why? Because offering the right price, for the right site, at the right time, to the right camping guest is an effective way to increase your camping revenue without adding a single additional camper.
Valuable KampSight Features:- Management reports available online at any time and from any location.
- Integrated credit card processing eliminates the need for separate credit card machines.
- Retail components eliminate the need for separate cash registers.
- Accounting download of QuickBooks available for all revenue transactions.
- Instant guest recognition for repeat KOA guests.
- Automatic thank you emails sent to departing guests.
- All KampSight records are backed up automatically, and KOA handles all software updates.
Other Support Services
R&D Testing: We test equipment and services on our company owned properties, and provide reports to you with ratings and performance listings.
Surveys: You will receive free individual satisfaction surveys from your campground guests, along with comparative results.
Training and Consulting Services: Through KOA-University, conventions and on site consultations, you’ll be trained on the best operational practices in the industry and stay abreast of current industry issues.
KOA’s All Star Workforce: You’ll have the opportunity to bring trained work campers to your campground to help you provide top-quality service to your guests.
Technical Facilities Support: We help you design improvements for your campground, from renovation of buildings and electrical upgrades to full site expansion projects.
